Whether it's a tripping consumer unit at midnight or a smoking socket in a rental property on a Sunday, our phone is answered — attendance and callout terms agreed clearly on the call.
Emergency electrical work — anything from a dead consumer unit and total loss of power to a smoking socket, a partial power loss, a fault-tripping RCD, or a burnt-out cable in a wall cavity. Rapid diagnosis, safe isolation, and either a permanent fix or a properly safed-off temporary until we can return with parts.
Homeowners, tenants, landlords, letting agents, and small businesses across Crewe and Cheshire whose power has failed or where a fault is presenting an immediate risk of fire or electrocution.
Call immediately for: burning smells from sockets or the consumer unit, visible sparks or arcing, standing water reaching electrical accessories, total power loss that isn't a DNO issue, or an RCD that won't reset. Non-urgent faults can wait for a normal-hours booking.
A latent electrical fault causes more house fires in England than any other single cause. Left unattended overnight, a warm consumer unit or a nuisance-tripping circuit can turn into a serious event. Faster to call.
The reason to book proper work now — instead of putting it off — comes down to what happens when you don't.
Overheating terminals, arcing sockets and damaged cables get worse, not better. The window between nuisance-trip and cavity fire can be a few days.
Nationwide callout services routinely charge £250+ just to arrive, then quote whatever the market will bear. We agree a callout fee on the call and stick to it.
A tenant reporting a fault that isn't attended promptly leaves you exposed. Insurance and Section 21 both hinge on evidence you responded.
Repeatedly resetting a tripping RCD without diagnosing the cause is a common precursor to a fire. If it trips twice, stop and call.
We take the call, ask the right questions, and tell you honestly whether it's a genuine emergency or something that can safely wait.
Callout fee and expected labour rate agreed clearly before we leave — no surprises when we arrive.
First priority is making the fault safe. Then we diagnose — visual, meter testing and circuit isolation as required.
Where a permanent fix is possible immediately, we complete it. Where parts are needed, the affected circuit is safely disconnected and clearly labelled.
Minor Works Certificate for the works done on the day, plus a written quote for any follow-up remedial visit.
Not a call centre. You speak to Peter or one of the team, who knows the area and can triage the fault.
Callout fee agreed before we leave — no doorstep negotiation, no scare-tactic upsells.
Crewe base means most Cheshire postcodes are reachable in under an hour during normal hours, longer at night by arrangement.
Even emergency remediation is certified properly — you get the paperwork the same or next day.
We photograph the fault, document the diagnosis, and issue a certificate. Everything you need for an insurance claim.
If a temporary fix is needed overnight, we book the return visit before we leave the property.
Free written quote within 24 hours. Fully insured to £10m. Workmanship guaranteed.
Emergency electrical work rewards a slow start. Diagnose properly and the fix takes minutes; guess and you introduce a second fault on top of the first. Our approach is triage, isolate, diagnose, then fix.
Total loss of power (once you've confirmed it's not a DNO outage), burning smells from accessories, visible sparks or arcing, standing water in contact with electrics, an RCD that won't reset, or an alarm system in fault. Everything else — a single dead socket, a flickering light, a specific circuit tripping only under load — can wait for a normal-hours booking and will cost you considerably less.
Before we quote attendance, we ask a handful of questions — what's tripping, when did it start, is there any smell or heat, is the meter still showing consumption. Often we can tell you it's a DNO outage (which we can't fix — call your supplier), or that the fault is safely isolatable at your consumer unit until morning. Where it's genuine, we quote the callout on the spot.
We work with a number of Cheshire letting agents on emergency response. Where you've set up a preferred-supplier arrangement, we can attend on your instruction, invoice you rather than the tenant, and issue certification to your standard pack. Tenant welfare handled properly, paperwork handled properly, no gaps.
For shops, kitchens and light industrial units, downtime is expensive. We prioritise commercial calls where continuing operation is critical and can attend out-of-hours to minimise trading disruption. Written quote for any capital remedial follows the same week.
Some faults need parts — a specific consumer unit RCBO, a bespoke fire alarm module, a manufacturer-locked EV charger board. Where that's the case we safe-off the fault, restore as much of the installation as possible, and schedule the return visit with a firm date before we leave.
Anything else? Give us a call — we'll talk it through in plain English.
07886 780653Agreed on the phone before we leave, based on time of day and location. No standard rate — because a Sunday night in Winsford isn't a Tuesday afternoon in Crewe. You'll always know the number before we're on the way.
Yes — our phone is answered out of hours for genuine emergencies. Non-urgent enquiries are picked up in the morning.
During normal hours, most Cheshire postcodes are reachable within the hour. Out of hours, response depends on triage — we prioritise faults with fire or shock risk.
Where we can carry the parts, yes. Where a specialist part is required, we safe-off the fault and return with the part on the earliest agreed date.
Home Emergency policies often do — depends on your policy. We provide a full itemised invoice and Minor Works Certificate to support a claim.
Yes — shops, kitchens, offices, light industrial. We can attend out-of-hours to minimise trading disruption.
First: check whether it's your supply or the street. Call 105 (national free power-cut number); they'll confirm within a minute or two. If it's your supply and can wait, call us in the morning. If it's your installation and can't wait, call us straight away.
A Minor Works Certificate for the work carried out, a written explanation of the fault, and a follow-up quote where further work is required.
Based in Crewe — covering every town within a 20-mile radius. Not sure if we cover you? Call and we'll tell you straight.
Free written quote within 24 hours. NICEIC-approved. Backed by our workmanship guarantee.
